General data protection regulation

Your privacy is important to us. This privacy statement explains what personal data Philips WelcomeHome collects from you, through our interactions with you and through our products, and how we use that data.

Personal Data We Collect

Philips WelcomeHome collects data to operate effectively and provide you the best experiences with our products. You provide some of this data directly, such as when you create a Philips WelcomeHome account, submit a search query, speak a voice command or contact us for support. We get some of it by recording how you interact with our products by, for example, using technologies like cookies, and receiving error reports or usage data from software running on your device.

How We Use Personal Data

Philips WelcomeHome uses the data we collect to operate our business and provide you the products we offer, which includes using data to improve our products and personalize your experiences. We also may use the data to communicate with you, for example, informing you about your account, security updates and product information. However, we do not use what you say in video calls or voice mail, or your documents, photos or other personal files to target ads to you.

Reasons We Share Personal Data

We share your personal data with your consent or as necessary to complete any transaction or provide any product you have requested or authorized. We also share data with Philips WelcomeHome-controlled affiliates and subsidiaries ; with vendors working on our behalf ; when required by law or to respond to legal process ; to protect our customers ; to protect lives ; to maintain the security of our products ; and to protect the rights or property of Philips WelcomeHome.

How to Access & Control Your Personal Data

You can view, edit, or delete your personal data online for many Philips WelcomeHome products. You can also make choices about Philips WelcomeHome‘s collection and use of your data.

For all other requests, contact us via the contact section.

Cookies and Similar Technologies

Philips WelcomeHome uses cookies (small text files placed on your device) and similar technologies to provide our websites and online services and to help collect data. Cookies allow us, among other things, to store your preferences and settings ; enable you to sign-in ; combat fraud ; and analyze how our websites and online services are performing.

You have a variety of tools to control cookies, web beacons and similar technologies, including browser controls to block and delete cookies and controls from some third-party analytics service providers to opt out of data collection through web beacons and similar technologies. Your browser and other choices may impact your experiences with our products.